[SystemSafety] power plant user interfaces

[Tim Schürmann]

Good Evening Everyone,

following the discussion about UI-Design and its impact on TMI a
Question:

>From Weick&Sutcliff's "Managing the Unexpected" i learned:
"A User will always look for a shortcut, making his/her work
easier..." (my words)

>From your point of view (as professionals with experience):

-Should a user making shortcuts (with impact to safety) be taken into
account by the designer? 
- And is there a known way to handle/mitigate such a behaviour?

(If one needs a specific example: Chernobyl NPP - Handling of the
effective number of control rods remaining in the core [Term: ORM])

Kind regards
Tim Schürmann

-- 
Mit freundlichen Grüßen
Tim Schürmann