[SystemSafety] Crowdstrike's crowd strike

Thomas Netter tn at thomasnetter.com
Sat Jul 20 23:31:10 CEST 2024


https://www.crowdstrike.com/terms-conditions/

8.3  Services Warranty. CrowdStrike warrants to you that it will perform 
all Services in a *professional* and workmanlike manner consistent with 
*generally accepted industry standards.* (...)

8.6 (...) CROWDSTRIKE TOOLS ARE *NOT FAULT-TOLERANT* AND ARE NOT 
DESIGNED OR INTENDED FOR USE IN *ANY HAZARDOUS ENVIRONMENT* REQUIRING 
FAIL-SAFE PERFORMANCE OR OPERATION. NEITHER THE OFFERINGS NOR 
CROWDSTRIKE TOOLS ARE FOR USE IN THE OPERATION OF AIRCRAFT NAVIGATION, 
NUCLEAR FACILITIES, COMMUNICATION SYSTEMS, WEAPONS SYSTEMS, DIRECT OR 
INDIRECT LIFE-SUPPORT SYSTEMS, AIR TRAFFIC CONTROL, OR ANY APPLICATION 
OR INSTALLATION WHERE FAILURE COULD RESULT IN DEATH, *SEVERE PHYSICAL 
INJURY, OR PROPERTY DAMAGE.*

Question is then: if your piece of software is so successful that its 
failure can lead to millions of people piling up as exhausted crowds, 
causing an emergent behaviour of aggressivity, possibly people hurting 
themselves as the environment becomes hazardous due to software failure, 
and wanting to break everything to cause loss or severe damage to 
equipment/property... hasn't it become a safety-critical piece of 
software even though it was not originally intended to be one?

Thomas
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